Shipping policy

Last updated: October 29, 2026

Where we ship

FetchNest currently ships to addresses in the United States only.

Processing and delivery times

Orders are processed within 1 to 3 business days. Most orders are delivered within 7 to 15 business days of being placed. Some pieces ship from warehouses in the United States and may arrive sooner; others ship from our partner warehouses overseas. Business days are Monday to Friday, excluding US public holidays.

If your order contains more than one item, the items may arrive in separate packages.

Shipping costs

Orders of $25 or more ship free within the United States. Orders under $25 ship for a flat rate of $9.99. The shipping cost is shown at checkout before you pay.

Import duties

You will not be asked to pay import duties or customs fees on delivery. Any applicable duties on items shipped from overseas are covered by FetchNest.

Tracking

When your order is dispatched, we will email you a tracking number so you can follow its progress.

Delayed or lost orders

If your order has not arrived within the delivery window above, email help@fetchnest.shop with your order number. We will investigate with the carrier, and if your order has been lost in transit we will send a replacement or issue a full refund.

Incorrect addresses

Please check your shipping address carefully at checkout. If you notice a mistake, contact us right away; we can update the address only if the order has not yet been dispatched.